7 Customer Engagement Challenges In E-Commerce & Tips
Jan 17, 2025
Find out the biggest 7 challenges in customer engagement for e-commerce companies in 2025 and how they can effectively overcome each challenge.
Increasing E-commerce Business Conversions With Gen AI
Jan 17, 2025GeneralExplore the different ways in which e-commerce businesses can increase their conversion effectively with the help of Generative AI-powered solutions.
Top 7 AI Agent for E-commerce Business in 2025
Jan 8, 2025Ai AgentFind out the best AI agent for your e-commerce business in 2025 that takes customer support, sales, product discovery, and marketing to the next level.
Types of Behavioural Market Segmentation in E-commerce - 2025
Jan 3, 2025Customer SegmentationUnderstand the different types of behavioural market segmentation in e-commerce with the help of some real examples of excellent e-commerce businesses.
Best Conversational Chatbot for E-commerce in 2025
Dec 30, 2024ChatbotA conversational chatbot understands customer queries better and answers them on time. Explore the best 8 conversational chatbots for e-commerce in 2025.
Understanding Consumer Behaviour In Marketing In E-Commerce
Dec 26, 2024Customer BehaviourFind out consumer behaviour in marketing, its types, and how an e-commerce business can effectively approach their consumers with different behaviours.
14 Customer Retention Strategies To Increase E-Commerce ROI
Dec 24, 2024Customer RetentionExplore a curated list of 14 customer retention strategies for e-commerce in 2025 that help improve ROI and repeat purchases like top e-commerce companies.
The Importance of Customer Satisfaction in E-commerce
Dec 20, 2024Customer SegmentationCustomer Satisfaction in e-commerce is an important concern as it is crucial in retaining customers. Let us understand how to measure and improve it.
Behavioural Segmentation Marketing Examples For E-Commerce in 2025
Dec 19, 2024Customer SegmentationFind out the top six examples of behavioural segmentation marketing for e-commerce. Also, explore how you can get maximum benefits from it in 2025.
Customer Loyalty: Definition, Tips & Examples for E-Commerce
Dec 18, 2024Customer RetentionCustomer loyalty is a continuous positive relationship between your business and its customers. Find out how an e-commerce business can build loyalty.
A Complete Guide To Return on Ad Spend (ROAS) For E-Commerce
Dec 10, 2024ROASROAS is a marketing metric that measures the amount an e-commerce business earns for each rupee it spends on advertising. Find out ways to improve ROAS.
7 Best AI Customer Service Tools For E-Commerce in 2025
Dec 9, 2024Customer EngagementAI ensures uninterrupted customer service through personalised responses even during peak demands. Make it possible with these 7 AI customer service tools.
What is Customer Lifetime Value (CLV) in E-Commerce?
Dec 6, 2024Customer RetentionCustomer lifetime value is the gross worth of a customer to a business throughout their relationship. Let's explore how to improve CLV effectively.
Cohort Analysis in E-commerce: What Is It?
Dec 5, 2024Customer SegmentationCohort analysis is an essential tool for e-commerce businesses to understand trends in customer behaviour and collect actionable insights by grouping them.
What Is Behavioural Segmentation In E-Commerce?
Dec 4, 2024Customer SegmentationBehavioural segmentation in e-commerce is a marketing strategy that categorises customers into distinct groups based on their actions and product use.
What Is Customer Acquisition Cost (CAC) In E-Commerce?
Nov 29, 2024Customer EngagementCustomer Acquisition Cost (CAC) denotes a company's spending on attracting new customers. Find out how you can calculate and cut down CAC in e-commerce.
Customer Segmentation Analysis in E-commerce: 4 Methods
Nov 28, 2024Customer SegmentationFind out what customer segmentation analysis in e-commerce is and its four types. Also, explore four methods of conducting customer segmentation analysis.
AI Chatbots for E-commerce Use Cases & Examples
Nov 26, 2024ChatbotAn AI chatbot is a computer program that can interact with customers through different platforms. For instance, it can assist customers through e-commerce websites, social media, and messaging apps.
Top 9 Best E-commerce Marketing Automation Platforms
Nov 22, 2024Marketing AutomationLooking to streamline your e-commerce business in 2024? Marketing automation platforms can save you time, improve customer experiences, and drive sales. In this list of nine standout platforms, you’ll...
What is Customer Behaviour in E-commerce Marketing & How to Analyse it?
Nov 21, 2024Customer BehaviourKnowing customer behaviour gives businesses an idea of what customers want and how they think. Therefore, they can adapt their products and services to satisfy their customers.
What is Omnichannel Marketing in E-commerce? Definition & Strategy
Nov 18, 2024Omnichannel MarketingTransform your customer experience and drive sales with a powerful omnichannel marketing strategy. Start creating seamless, connected journeys today!
What is an E-commerce Customer Data Platform (CDP)?
Nov 15, 2024Customer Data PlatformA Customer Data Platform is software that centralises customer data from different sources. For instance, it combines customer data from websites, CRMs, and marketing touchpoints.
10 E-commerce Customer Engagement Strategies to Increase Conversions
Nov 14, 2024Customer EngagementCustomer engagement refers to building customer relationships that eventually lead to retaining them. An engaged customer will make repeated purchases from your e-commerce store.
What is E-commerce Customer Retention Management: Top Strategies in 2025
Nov 13, 2024Customer RetentionCustomer retention management means improving user engagement so businesses can retain them. In other words, it uses customer retention strategies to turn new customers into repeat customers.
The Power of Personalization in Modern Marketing
May 29, 2024GeneralIn the ever-evolving landscape of marketing, one trend stands out as both an innovative force and a necessary evolution: personalization. FIn the digital age, personalization is key for businesses to ...
Why Digital is the Way to Go for Your Business Growth
May 20, 2024GeneralIn today’s hyper-connected world, digital strategies are no longer a luxury but a necessity for businesses aiming to grow and thrive. For marketers and entrepreneurs, building a robust digital growth ...