Welcome to TechMonk Blogs

Know everything you need to know about an AI agent customer support agent and get the best platforms to hire AI support agents from.

Unlock seamless custom AI agent development with TechMonk. Create powerful agents effortlessly in just three steps without any technical skills required.

An AI chatbot is a computer program that can interact with customers through different platforms. For instance, it can assist customers through e-commerce websites, social media, and messaging apps.

Discover what customer segmentation analysis in e-commerce is, its four types, and explore four effective methods for conducting this analysis.

Customer Acquisition Cost (CAC) denotes a company's spending on attracting new customers. Find out how you can calculate and cut down CAC in e-commerce.

Explore the 7 Best AI Sales Agents in 2025, enhancing e-commerce by supporting your customers from their initial engagement to final checkout and beyond.

Customer retention management means improving user engagement so businesses can retain them. In other words, it uses customer retention strategies to turn new customers into repeat customers.

Turn website visitors into loyal customers with AI-powered sales and support agents. Meet TechMonk’s Agentic Platform - built to drive e-commerce success.

6 Steps To Create an E-commerce Customer Journey Map: Learn how to improve e-commerce customer experience and sales with techmonk.

Discover what agentic workflows are, their individual components, and how they work. Learn from different use cases of agentic workflows in e-commerce.

Get to know 7 Must-Know AI Agents for Support in E-Commerce that businesses should try to improve customer satisfaction through exceptional customer support in 2025.

Looking to build custom AI agents for your e-commerce business? Then, find two ways to build and deploy customised AI agents - with and without coding.

Discover the must-try 7 AI agents for marketing in e-commerce that automate customer interactions, optimise sales processes, and drive revenue growth.

Discover the top 7 ways AI sales assistants are shaping the future of sales in 2025 by transforming sales through task automation and customer engagement.

Struggling with a high customer acquisition cost? Learn 8 proven ways to reduce CAC, improve conversions, and lower marketing spending in e-commerce.

Discover the 12 best customer engagement platforms for e-commerce in 2025. Compare features to find the perfect tool for boosting sales and improving customer retention.

Find out how AI support agents are transforming e-commerce customer service in 2025 by simplifying operations, building loyalty, and improving efficiency.

Discover the 10 best e-commerce loyalty program examples that showcase how top brands utilise the program to improve repeat purchases and drive revenue.

Discover 9 powerful AI lead generation tools for ecommerce to help you attract high-quality leads, streamline processes, and grow your business effectively.

Discover the 7 best AI agent tools for e-commerce in 2025 that boost sales, enhance customer support, and automate engagement for seamless shopping experiences.

Discover the best AI agents all e-commerce businesses should definitely try in 2025 to improve customer engagement, operations, interactions, and sales.

Wondering if an AI sales agent is what your e-commerce business needs? Discover the types, use cases, and benefits of AI sales agents in e-commerce.

Explore the top six objectives of building a digital growth funnel in 2025 and the strategies that help you effectively overcome them in the process.

Discover the power of personalisation in modern marketing and how e-commerce businesses can effectively implement personalisation in marketing efforts.

Find out the best AI agent for your e-commerce business in 2025 that takes customer support, sales, product discovery, and marketing to the next level.

Find out the biggest 7 challenges in customer engagement for e-commerce companies in 2025 and how they can effectively overcome each challenge.

Explore the different ways in which e-commerce businesses can increase their conversion effectively with the help of Generative AI-powered solutions.

Find out the best AI agent for your e-commerce business in 2025 that takes customer support, sales, product discovery, and marketing to the next level.

Understand the different types of behavioural market segmentation in e-commerce with the help of some real examples of excellent e-commerce businesses.

A conversational chatbot understands customer queries better and answers them on time. Explore the best 8 conversational chatbots for e-commerce in 2025.

Find out consumer behaviour in marketing, its types, and how an e-commerce business can effectively approach their consumers with different behaviours.

Explore a curated list of 14 customer retention strategies for e-commerce in 2025 that help improve ROI and repeat purchases like top e-commerce companies.

Customer Satisfaction in e-commerce is an important concern as it is crucial in retaining customers. Let us understand how to measure and improve it.

Find out the top six examples of behavioural segmentation marketing for e-commerce. Also, explore how you can get maximum benefits from it in 2025.

Customer loyalty is a continuous positive relationship between your business and its customers. Find out how an e-commerce business can build loyalty.

ROAS is a marketing metric that measures the amount an e-commerce business earns for each rupee it spends on advertising. Find out ways to improve ROAS.

AI ensures uninterrupted customer service through personalised responses even during peak demands. Make it possible with these 7 AI customer service tools.

Customer lifetime value is the gross worth of a customer to a business throughout their relationship. Let's explore how to improve CLV effectively.

Cohort analysis is an essential tool for e-commerce businesses to understand trends in customer behaviour and collect actionable insights by grouping them.

Behavioural segmentation in e-commerce is a marketing strategy that categorises customers into distinct groups based on their actions and product use.

Looking to streamline your e-commerce business in 2024? Marketing automation platforms can save you time, improve customer experiences, and drive sales. In this list of nine standout platforms, you’ll...

Knowing customer behaviour gives businesses an idea of what customers want and how they think. Therefore, they can adapt their products and services to satisfy their customers.

Transform your customer experience and drive sales with a powerful omnichannel marketing strategy. Start creating seamless, connected journeys today!

Find out what a customer data platform (CDP) for e-commerce is, its benefits, how it works, and how it varies from other data and management solutions.

Customer engagement refers to building customer relationships that eventually lead to retaining them. An engaged customer will make repeated purchases from your e-commerce store.