7 Best AI Sales Agents in 2025 for
Driving E-Commerce Growth

Unveiling 2025’s 7 Best AI Sales Agents for E-Commerce

The best AI sales agents that e-commerce businesses should try in 2025.

1. TechMonk

TechMonk’s AI Sales Agents are changing how e-commerce works by helping customers at every step of their shopping journey. They guide users from the first click to the final purchase and give the right help at the right time. These agents use data like past conversations, browsing history, and shopping habits to suggest products and offers that match customer needs.

Here is why TechMonk's AI agents are the best AI sales agents for e-commerce.

• WhatsApp Commerce : TechMonk’s AI Sales Agents turn WhatsApp into your new sales channel. It allows you to upload the whole product catalogue to WhatsApp so that customers can browse, compare, and buy without leaving the app. Customers enjoy a seamless experience, and you boost sales without extra effort.
• Product Upselling : The AI sales agent recommends premium versions, bundles, or time-sensitive offers based on your customer’s browsing and purchase habits. This personalised upselling increases your average order value effortlessly.
• Funnel Drop-off Recovery :With AI-powered reminders and tailored offers, you can bring back customers who abandoned their carts. Sales agents re-engage them at the right moment with the right message, ensuring more of those missed opportunities turn into sales.
• 24/7 Support : The AI sales agents handle customer inquiries instantly, ensuring no question goes unanswered. Whether it’s product details, shipping, or returns, your customers get the information they need when they need it.

Full-Stack Marketing Tools That Strengthen The AI Sales Agent

TechMonk’s AI agents stand out in e-commerce, and a full-stack marketing tool kit backs them up. Here are the essential elements of TechMonk’s marketing platform.

• Customer Data Platform : TechMonk's e-commerce CDP centralises all your customer data. This gives the AI Sales Agent deep insights into past customer interactions, preferences, and behaviours. This enables highly personalised recommendations, improving customer engagement and maximising sales opportunities.
• E-commerce Personalisation : With e-commerce personalisation, the AI Sales Agent tailors product suggestions and dynamic discounts based on each customer’s browsing and purchase history.
• Customer Journey Orchestration :TechMonk’s customer journey orchestration lets you assign the AI Sales Agent to different touchpoints, guiding customers from discovery to post-purchase. Providing timely and relevant support ensures customers stay engaged, reducing drop-offs and increasing repeat business.
• AI-powered Campaigns : TechMonk helps you engage customers through 2-way conversational campaigns that reduce funnel drop-offs and improve customer retention.

No-Code AI Agent Builder

Need custom AI Agents for your unique e-commerce business needs? TechMonk’s no-code AI agent lets you build exactly what you need.

• Tool Library : TechMonk's tool library offers a variety of tools that help streamline your business operations, from simple text-based tasks to complex integrations. You can also create custom tools to fit your unique needs, ensuring workflow flexibility.
• AI Agents : TechMonk allows you to create AI agents that handle specific tasks, such as answering questions, generating leads, or managing orders. You can also use pre-built agents for standard business functions or build your own to meet custom requirements.
• Agent Flow :Agent Flow enables you to create smooth agentic workflows by assigning AI agents to handle different tasks. The system automatically decides which agent is best for each request, making sure everything is dealt with efficiently and according to your needs.

Pricing:

TechMonk gives you access to powerful AI agents and a full-stack marketing platform for just ₹50,000 per month. Even though it is packed with advanced features, it is affordable for growing businesses.

Want to see everything that’s included? Take a look at TechMonk's pricing plans to explore all the value you get.

2. Aisera

Aisera is an excellent agentic platform in AI that delivers autonomous execution instead of simple assistance. Their customers have witnessed 85% improved customer satisfaction and an 80% boost in employee productivity. Let us find out how Aisera is an important addition to AI sales and marketing.

Key Features:

• • Tailored Customer Experiences : Aisera personalises customer experience on your e-commerce platform based on their needs, pain points, and location. As a result, customers get personalised offerings and recommendations based on products day like.
• • Upsells Products : Aisera always creates additional revenue opportunities by automating product upsells. As a result, the AI agent plays a major role in e-commerce business growth.

Pricing:

You can contact Aisera’s team to get yourself a customised plan.

3. Akira AI

Akira AI gives e-commerce businesses intelligent AI agents that help improve the shopping experiences of the customers. By replacing traditional methods, these commerce AI agents maximise sales while improving efficiency and customer experience. Here is why Akira AI is one of the best AI sales tools for eCommerce businesses.

Key Features:

• • Personalised Recommendations : AI agents for e-commerce give customers personalised product recommendations based on their interests and browsing behaviour, helping them find the right products.
• • Intelligent Search : The e-commerce AI agent empowers customers by giving them intelligent search functionality powered by natural language processing and machine learning. This helps them find the right product based on their queries.
• • Shopping Cart Management : The AI agent sends customers notifications about the items they have added to the cart. They encourage customers to complete the purchase through promotional offers and reduce cart abandonment.

Pricing:

You can get a demo from Akira AI or contact their team to come up with a plan that meets your interests.

4. One AI

If you are looking to improve your e-commerce sales processes, OneAI is one of the best AI sales agents to consider. By offering 24/7 availability and engaging in natural conversations, they drive better customer experiences. Let us explore the best features of this AI sales agent.

Key Features:

• • Product Discovery : The AI sales agent assists customers and helps with product discovery. As a result, customers can make informed purchases, which also increases customer satisfaction.
• • Personalised Shopping Journey : The AI agent delivers a personalised shopping experience to e-commerce customers, offering them continuous guidance and product information. This, in turn, reduces shopping cart abandonment and maximises sales.

Pricing:

You can contact the sales team of OneAI to develop a customised pricing plan that meets your unique requirements.

5. Cognigy

The AI agents are powered by Cognigy's leading conversational AI platform for e-commerce. Offering personalised support all day and night maximises customer satisfaction and streamlines operations. Here is why they are one of the best AI sales agents for e-commerce.

Key Features:

• • Pre-Trained AI Agents : Cognigy's e-commerce AI agents are pre-trained with Industry-specific terms, intents, and flows, making them ideal for businesses.
• • Optimised Customer Journey : It helps customers make informed decisions by answering their questions 24/7. It also increases order value through personalised promotions based on customer search history and behaviour.

Pricing:

You can get a demo from Cognigy or contact their team to come up with a customised plan.

6. Glide

Glide provides the e-commerce industry with one of the best AI sales agents, helping you improve processes for business growth. It enables you to manage repetitive tasks like order processing and customer enquiries, letting human agents concentrate on strategy and customer engagement.

Key Features:

• • Upselling AI agents : Upselling AI agents help boost your e-commerce revenue by personalising recommendations for every customer. They analyse customer behaviour and purchasing patterns to give customers the right product offerings.
• • FAQ AI Agents : These AI agents can answer customers' queries about the product, company, return policies, and order tracking. Therefore, your human agents can take care of more complex tasks.

Pricing:

The pricing plans on Glide depend on whether you would like to hire an expert to build your agent or do it yourself.

7. Botpress

Botpress has built an Agent Studio that helps you develop your own AI agents that meet unique requirements. In addition to building AI agents, you can test conversations before deploying them in real-time. With its simple drag-and-drop builder, you need no technical expertise to create these agents.

Let us find out how these AI agents improve e-commerce sales, making them among the best AI Sales software.

Key Features:

• • Personalised Recommendations : The AI agents always consider the customers' browsing history, preferences, and trends before they suggest products, helping customers make the right choices.
• • Enhancing Purchasing Decisions : When customers look for a product, the AI agent helps compare available products and reviews in a single interface.
• • Checkout Assistance : The AI agents also assist customers during checkout, resolving all their shipping or payment concerns and reducing checkout abandonment.

Pricing:

The subscription plans on Botpress start at ₹7640 a month with additional charges for extra credits.