Transform Your E-Commerce Game: 10 Best
AI Sales Agent Tools to Try

Unlock Your Sales Potential with These 10 Cutting-Edge AI Sales Agent Tools

Here are 10 of the best AI sales agent tools that can make a real difference in how your e-commerce store runs. Each one brings something unique to the table, so you can find the right fit for your business goals.

1. TechMonk

TechMonk is a first-of-its-kind agent-as-a-service full-stack customer engagement platform that gives you a smart AI agent for sales to improve every step of your e-commerce customer journey. These agents handle everything from finding leads to staying in touch after a purchase. They work smoothly with platforms like WhatsApp and create personal conversations that help boost sales.

Use Cases for E-Commerce

• Personalised Product Recommendations : TechMonk's AI agents study what your customers like and how they shop. They use this information to suggest products that match their interests. This makes shopping feel more personal and helps increase satisfaction and sales.
• Abandoned Cart Recovery : When customers leave items in their carts, TechMonk’s agents send them friendly reminders or special offers. These messages are sent at the right time and help bring back lost sales and improve revenue.
• Post-Purchase Engagement :After a customer buys something, TechMonk agents keep the conversation going. They send thank-you notes, product tips, and ask for feedback. This builds a better relationship with your customers and encourages repeat purchases.
• WhatsApp Conversational Commerce :TechMonk AI Agents connect directly with WhatsApp to chat with customers, help with orders, and even collect payments. Everything happens in WhatsApp, which makes shopping simple and smooth.
• Hyper-Personalised Campaigns :With real-time customer data from the built-in customer data platform, TechMonk’s agents send messages, offers, and reminders that match what each customer wants. This targeting makes your campaigns work better and feel more personal.
• Real-Time Order Support :TechMonk’s AI agents can answer questions about deliveries, returns, and refunds right away. This means fewer support requests for your team and a better experience for your customers.

More Than Just a Sales Agent: TechMonk’s Full-Stack Marketing Tools

TechMonk’s AI Sales Agent does more than handle sales. It works with a full marketing system that is built for e-commerce. These tools help the AI do more and make a bigger impact across your entire customer journey.

• Customer Data Platform : TechMonk comes with an e-commerce CDP that brings together all your customer data. This includes browsing history, buying habits, and past chats. The AI Sales Agent uses this data to personalise every message, product suggestion, and offer. This helps keep customers engaged and drives more sales.
• E-commerce Personalisation : The AI does not suggest products at random. It looks at what each customer has viewed, bought before, and when they are likely to shop. It also offers discounts that feel personal. This makes each message more relevant and more likely to convert.
• Customer Journey Orchestration : You can use the AI agents to interact with customers at key stages of your customer journey with a simple builder. It can step in during discovery, checkout, or even after a purchase.
• AI-Powered Conversational Campaigns : TechMonk lets you run two-way conversational campaigns on WhatsApp and email. They are interactive, personal, and well-timed interactions that bring users back, build trust, and turn browsers into buyers.

TechMonk’s Agent Builder: Create Smart AI Agents That Do More Than Just Sell

TechMonk’s Agent Builder is more than just a tool. It lets you design, set up, and manage AI agents that handle complex tasks across your business. You can use it for sales, customer support, order handling, or even internal operations. It gives you the power to automate tasks with control and flexibility.

• Tool Library : The Tool Library is like your agent’s toolbox. It comes with ready-to-use tools that are built to do specific jobs quickly and well. You will find tools for product search, order management, customer FAQs, and more. If your business has special needs, you can also build custom tools that fit your workflows.
• AI Agents : Each AI Agent is made to focus on one job. It could be handling orders, managing products, answering questions, or helping customers. These agents use the tools from the library to get the work done right.
  
  You can also build your own AI agents for unique tasks, so your automation works the way your business needs it to.
• Agent Flow :When creating any workflow, you have the ability to incorporate AI Agents to manage different functions within that flow. The orchestrator picks the right agents for the job when a customer sends a message or interacts with your system.

TechMonk’s Agent Builder helps you automate tough tasks, save time, and respond faster. It works for sales, support, order handling, inventory, and more. This means your business runs better, your team can focus on more important work, and your customers get quick and smart service at all times.

What Makes TechMonk Truly Stand Out

• Multilingual Support : TechMonk talks to your customers in the language they are comfortable with. It supports multiple languages. This helps break language barriers and makes conversations feel easy and natural. It allows your brand to connect with a wider audience in India and beyond.
• Enterprise Grade : TechMonk is built to meet high standards. It offers strong security, works well under heavy use, and stays reliable. Whether you are a fast-growing startup or a large e-commerce brand, TechMonk can handle big volumes and complex tasks without slowing down or risking your data.
• Security Frameworks and Guardrails : TechMonk ensure AI agents operate safely by protecting customer data and preventing inappropriate responses. This strengthens the reliability and trustworthiness of AI interactions. For e-commerce, it means secure, compliant, and consistent customer experiences that build brand confidence and reduce risks.

Pricing:

TechMonk’s Silver plan costs $700 per month. You can explore the plan's features here and see if it fits your business needs.

2. Agentforce

Agentforce is Salesforce's powerful AI platform that helps you build smart AI agents for your business. These agents can take care of tasks in sales, service, marketing, and commerce. They work using advanced reasoning models like the Atlas Reasoning Engine. This allows them to look at data, make decisions, and take action with very little help from humans.

Use Cases

• • Personalised Shopping Assistance : The Personal Shopper agent gives product suggestions based on each customer’s needs. It also helps customers move through your online store or talk with them on apps like WhatsApp. This makes the shopping experience feel more personal and enjoyable.
• • Automated Campaign Management : Agentforce's marketing agents can create and run full campaigns by themselves. This means your marketing stays consistent without you needing to manage every step.

Pricing:

Agentforce offers a Service Agent plan at $2 per conversation. It includes support for their service Agent and access to the Agent Builder for customisation.

3. Hatpik

Haptik is a conversational AI platform that helps you create smart virtual assistants. These assistants can talk to your customers across different messaging apps. With its easy no-code builder and integration options, you can quickly set up AI agents for sales, support, and lead qualification.

Use Cases

• • Abandoned Cart Recovery : The platform can spot when someone leaves items in their cart. It can then follow up with messages that offer reminders or special deals to bring them back.
• • Order Tracking and Support : Haptik's AI agents can give real-time updates about orders and help answer questions about shipping, returns, or refunds. Automating these chats makes your customers feel supported while also lowering the load on your support team.

Pricing:

Haptik does not offer fixed pricing plans. You can contact their team to get a custom plan tailored to your business needs.

4. Plivo

Plivo's WhatsApp AI Agents are smart virtual assistants that help you manage customer conversations on WhatsApp. They can answer questions, take orders, send updates, and offer support without switching platforms. With features like memory, context understanding, and easy integration, they make your customer experience smooth and personal.

Use Cases

• • Order Processing : The AI Agents help your customers place orders directly on WhatsApp. They guide them through checkout and answer any last-minute questions to make the buying process easy.
• • Cart Recovery : Plivo's AI Agents send custom reminders and discount offers when customers leave items in their carts. This helps you bring them back and save lost sales.

Pricing:

Plivo gives you flexible pricing options based on what you need. You can choose their pay as you go model, which makes it easy to manage costs as your business grows.

5. Cognigy

Cognigy's AI tools for sales and marketing use smart conversational and generative AI to create highly personalised customer interactions. They look at customer profiles and context to understand what each person needs. This helps them automate tasks, improve engagement, and turn conversations into sales.

Use Cases

• • Proactive Sales Engagement : Cognigy’s AI agents reach out to potential customers and share product suggestions based on their interests. This helps connect with customers at the right time and improves your chances of making a sale.
• • Automated Upselling and Cross Selling : The AI agents study customer behaviour and suggest helpful add ons or upgrades while they shop. This makes the shopping experience better.

Pricing:

Cognigy does not list fixed pricing plans on its website. You will need to get in touch with their team directly to get a customised plan.

6. Glide

Glide's E-commerce AI Agents are smart digital assistants that help automate your business tasks. They use powerful AI to match your processes and goals. Whether it is inventory, orders, or customer questions, Glide’s AI Agents help you run things smoothly.

Use Cases

• • Workflow Optimisation : These AI Agents take care of tasks like tracking inventory and answering customer questions. When the AI handles these routine jobs, you and your team can focus on more important work.
• • Personalised Outreach : The AI Agents help with tasks like following up with customers and suggesting products. They take care of the repetitive parts and your sales and marketing teams can shift their focus to important tasks.

Pricing:

Glide gives you flexible pricing options based on what you need. You can hire an expert from Glide to build your AI agent for you, or you can choose the DIY plan, which costs $49 per month when billed annually.

7. Verifast AI

Verifast AI is a smart sales and support agent that uses generative AI to help e-commerce brands connect better with their customers and increase sales. It gives personalised product suggestions and works smoothly across platforms like websites, WhatsApp, and email. With its advanced AI, Verifast AI turns every customer interaction into an opportunity to boost sales.

Use Cases

• • Cart Abandonment Recovery : The AI agent spots when customers leave items in their cart. It sends reminders or offers to bring them back and complete the purchase.
• • Multilingual Customer Support : Verifast AI supports over 125 languages. Therefore, your customers can get help in the language they are most comfortable with.

Pricing:

Verifast AI has a Starter plan that costs $99 per month. If you are just getting started, there is also a free option that includes up to 25 conversations each month.

8. Sales Closer AI

SalesCloser AI is a smart virtual sales agent that can manage phone calls, Zoom meetings, lead qualification, scheduling, and more. You do not need any coding to use it. It offers personalised discovery calls, product demos with screen sharing, support for multiple languages, and smooth CRM integration. By taking care of repetitive sales tasks, SalesCloser AI helps your e-commerce business grow faster and work more efficiently.

Use Cases

• • Multilingual Sales Conversations : SalesCloser AI can speak different languages. This helps you connect with customers from around the world and gives everyone the same smooth experience, no matter where they are.
• • Automated Product Recommendations : SalesCloser AI checks customer data and suggests products they might like. This helps you cross-sell and upsell better, which can raise the value of each order.

Pricing:

You can contact the SalesCloser AI team to get a custom plan that fits your business needs.

9. One AI

OneAI gives you smart phone agents that use advanced AI to help you connect better with your customers and drive more sales. These agents can take care of tasks like recovering abandoned carts and collecting customer feedback. They work smoothly with your e-commerce platform so you can automate your customer interactions at a large scale.

Use Cases

• • Abandoned Cart Recovery : OneAI's phone agents contact customers who left items in their cart. This helps bring back lost sales and improves your conversion rate.
• • Post-Purchase Upselling : Once a customer places an order, OneAI's agents can suggest related products or upgrades. This encourages more purchases and increases your average order value.

Pricing:

You can reach out to their team to create a plan that fits your business needs.

10. Akira AI

Akira AI offers a range of smart AI agents that improve your e-commerce business by giving personalised recommendations, smart search, and smooth customer support. These agents use advanced algorithms and data to make your operations easier. They help reduce cart abandonment and increase customer satisfaction.

Use Cases

• • Cart Abandonment Recovery : Akira AI agents reach out to customers who left items in their carts. They send reminders or special offers to encourage customers to complete their purchases.
• • Personalised Shopping Experience : Akira AI agents also study how customers browse and what they like. They use this information to suggest products just for them.

Pricing:

Akira AI does not have fixed pricing plans. You can contact them to customise a plan that fits your business needs.