We empower e-commerce businesses to deliver personalized and real-time customer experiences across multiple channels, ensuring measurable growth while optimizing costs and building lasting customer relationships.
Increase in
Conversions
Increase in
Referrals
Increase in
ROAS
Customer Satisfaction
Guaranteed
Transform existing customers into passionate brand advocates and attract a new wave of consumers, lowering customer acquisition costs (CAC).
Identify growth opportunities, run conversational campaigns,
convert visitors, increase LTV, and more!
Improve online shopping experiences with a Gen AI assistant that integrates WhatsApp Commerce, enabling brands to upload their complete product catalogue while offering buying assistance and driving transactions
Popular Use CasesGet all your customer data events, activities, orders, tickets everything at one place to get complete understanding of your customers and enable personalization at scale.
Popular Use CasesUse historical data to accurately find your target audience and personalize their experience. Quickly gather real-time insights and easily integrate with your social platforms to meaningfully engage with the people you’re trying to win over
Popular Use CasesDrive customers to start a new purchase journey or nudge them along their existing journey with our Gen AI-powered 2-Way campaigns
Popular Use CasesImprove customer loyalty with a user-friendly portal that also offers meaningful rewards to customers across various events through their life cycle and drives referrals to your products to the people in their social circle
Popular Use CasesCollect, moderate, and respond to reviews in a meaningful way to build trust, improve customer satisfaction, and demonstrate that your brand values feedback and actively works to enhance its offerings
Popular Use CasesEnhance customer support with a Gen AI-powered chatbot capable of handling agent escalations, AI-to-human handovers, real-time interaction monitoring, and efficient ticket management through an integrated agent module.
Popular Use CasesEffortlessly create, customize and launch surveys to gather valuable insights that would help improve your products, services, and customer experience
Popular Use CasesUtilize our Gen AI chatbot to engage with customers through WhatsApp campaigns, fostering stronger relationships, driving higher conversion rates, and improving overall customer satisfaction
Popular Use CasesRecover lost sales through automated cart abandonment recovery campaigns that re-engage customers with personalized reminders and discount offers.
Popular Use CasesAt Every Stage Of The Buying Journey
Use WhatsApp 2-Way campaigns to trigger customer interest, guide them to your e-commerce website and proactively engage with them
Simplifies and personalizes the customer journey by providing the right information to the right customer using micro-segmentation
Facilitates interactive shopping by answering customer queries, real-time using Gen-AI across various customer touch points and interfaces
Continually nudge customers with our powerful 2-Way campaigns and enable them to seamlessly complete orders, apply discounts and make payments with ease
Empower customers to track and manage orders, reschedule deliveries, and cancel orders with ease with our Gen-AI Bot
Re-engage with customers with abandoned carts and motivate them to complete their purchase
Customers can rely on our Gen-AI Bot for all-around assistance, featuring automated ticket generation and fast issue resolution.
Equipped with a comprehensive agent module, agents can seamlessly take over live conversations with customers from the bot, with full visibility of customer data, including conversation history, orders, tickets, and more.
Provides real-time status updates on unresolved matters to reassure customers and facilitate quick issue resolution through a comprehensive ticketing module
Eliminate the need for multiple marketing, sales, and support tools that drain your budget. Try Techmonk, the
world’s most value-driven customer engagement platform, offering a complete suite of Gen AI solutions to
assist you at every stage of the customer journey.
Easily connect to your favorite apps through Techmonk’s comprehensive integrations.
Start Driving
Efficiency
Identifying Profitable
Segments
Maximizing Customer
Lifetime Value
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