AI Sales Agent Software: Top 8 Picks
For E-Commerce In 2025

Presenting the 8 Best AI Sales Agent Software for E-Commerce in 2025

Discover the 8 best AI sales agent software options for e-commerce businesses in 2025. These tools are built to help your business grow quicker.

1. TechMonk

TechMonk's AI Sales Agent is a complete solution built to improve your e-commerce operations through smart automation. With a full-stack marketing toolkit, it helps guide customers from their first interaction to completing their purchase.

By integrating with platforms like WhatsApp, TechMonk allows businesses to offer personalised experiences, improving customer satisfaction and increasing sales. The AI agent provides product recommendations, recovers abandoned carts, and offers 24/7 support, making it a great tool for businesses looking to optimise their sales processes.

Here is what makes TechMonk the best AI sales agent for e-commerce.

• WhatsApp Commerce Integration : TechMonk’s AI Sales Agent lets businesses upload their entire product catalogue to WhatsApp. Customers can browse, compare, and buy products directly in the app. This smooth integration improves the shopping experience and boosts sales.
• Product Upselling : TechMonk’s AI agent studies customer behaviour and preferences. It then suggests premium versions, bundles, or special time-limited offers. This personalised upselling approach increases your average order value. It also helps customers find the best products, making them happier with their purchases.
• Funnel Drop-off Recovery :TechMonk’s AI Sales Agent spots customers who abandon their shopping carts. It sends them timely reminders and personalised offers. This proactive method helps recover sales that could be lost. It also improves conversion rates by reaching out to customers when they are most likely to complete their purchase.
• Conversion Drop-Off Recovery :AI agents nudge e-commerce customers when they drop off, reigniting interest and guiding them forward. This reduces churn, recovers lost revenue, and drives higher conversion rates for your e-commerce business.

Full-Stack Marketing Tools Empowering The AI Sales Agent

TechMonk’s AI agents are powerful for e-commerce, and they come with a full set of marketing tools to support them. Here are the key parts of TechMonk’s marketing platform.

• Customer Data Platform : TechMonk’s e-commerce CDP brings all your customer data into one place. This gives your AI Sales Agent deep insights into past interactions, preferences, and behaviours. With this, it can give highly personalised recommendations that boost customer engagement and create more chances for sales.
• E-commerce Personalisation : With this feature, your AI Sales Agent suggests products and offers dynamic discounts based on each customer’s browsing and purchase history. This makes every shopping experience feel personal and relevant.
• Customer Journey Orchestration :TechMonk lets you assign the AI Sales Agent to different points in the customer journey. It guides your customers from discovery to post-purchase. By giving timely and helpful support, it keeps customers engaged and helps reduce drop-offs while encouraging repeat business.
• AI-powered Campaigns : TechMonk also lets you run 2-way conversational campaigns. These campaigns help bring customers back and improve retention by keeping the conversation going.

No-Code AI Agent Builder

Want to build custom AI agents for your business? TechMonk’s AI agent builder simplifies AI agent software development. You can create exactly what fits your needs in a simple way.

• Tool Library : With TechMonk’s tool library, you get a variety of tools to make your AI agents run smoothly. Whether you want to handle simple text tasks or set up more advanced integrations, these tools are ready to help. You can even build your own tools to match your specific needs, keeping your workflow flexible.
• AI Agents : TechMonk makes it easy to create AI agents that can manage tasks like answering customer questions, generating leads, or handling orders. You can pick from pre-built agents for common tasks or design your own to match what your business requires.
• Agent Flow :Agent Flow helps you set up smooth workflows by letting your AI agents handle different tasks. The system picks the best agent for each request, so everything runs well and fits your needs.

Pricing:

TechMonk’s Silver pricing plan is priced at $700 per month. You can check out what’s included in the plan here.

2. Plivo

Plivo's WhatsApp Business API helps your e-commerce business connect with customers through automated, AI-powered chats on WhatsApp. When you use Plivo's platform, you can offer 24/7 support, personalised shopping help, and smooth order management. This makes your customers happier and helps you get more sales, without needing a large support team.

Use Cases

• • Cart Recovery : Plivo's AI agents can send personalised reminders to your customers who abandoned their shopping carts. These reminders encourage them to come back and complete their purchase.
• • Product Recommendations : Plivo's AI agents look at your customers' browsing and buying history to suggest products they might like. These personalised tips make shopping easier and more fun for your customers.

Pricing:

Plivo offers different pricing plans to fit your needs. You can go with their standard pay as you go option, which simplifies managing your budget as you grow.

3. Hatpik

Using smart technology like natural language processing and machine learning, Haptik's solutions connect with your customers at every step of their shopping journey. From helping them find the right products to supporting them after they make a purchase, these AI agents make every interaction smooth and easy. By working with platforms like WhatsApp, Instagram, and your website, Haptik makes sure your customers get a consistent and scalable experience every time.

Use Cases

• • Personalised Product Recommendations : Haptik's AI agents look at your customers' preferences and browsing history to suggest products that match their needs. It can also help you improve your e-commerce conversion rates and keep your customers happy.
• • Omnichannel Customer Support : Haptik's AI agent software for customer support offers the same quality of support across different channels. This way, your customers get help quickly and easily.

Pricing:

Haptik does not have fixed pricing plans. You can get a plan that is customised to fit your business needs by reaching out to their team.

4. Sales Closer AI

SalesCloser AI is a smart platform that helps you automate and improve the sales process in your e-commerce business. Its AI agents can take care of tasks like giving personalised product suggestions and chatting with your customers in real time. It only needs a little help from you, which makes it easier for your business to grow while giving your customers a smooth and pleasant experience.

Use Cases

• • Multilingual Customer Interactions : The AI agent can talk to customers in different languages, making it easy to serve people from around the world. It can answer their questions and offer product suggestions in the language they are most comfortable with.
• • Automated Product Recommendations : SalesCloser AI looks at customer data and recommends products that fit their interests. This helps you cross sell and upsell more, which can increase the average value of each order.

Pricing:

You can get custom plans for the AI sales agents from SalesCloser AI by reaching out to their team.

5. Verifast AI

Verifast AI brings you a smart AI sales assistant that helps improve your e-commerce operations. It interacts with your customers in real time and gives them personalised product suggestions and support. This AI agent works around the clock and takes care of tasks like cart recovery, upselling, and lead generation, so you do not have to rely too much on human agents.

Use Cases

• • Cart Recovery and Upselling : The AI agent spots abandoned carts and reaches out to customers with helpful reminders and product suggestions. Encouraging them to finish their purchase helps you bring back sales that might have been lost.
• • Customer Insights : With friendly conversations, Verifast AI collects useful details about your customers. It also gives you helpful insights into customer behaviour, making it easier to improve your marketing plans.

Pricing:

The Starter plan of Verifast AI begins at $99 per month. It also offers a free option with up to 25 conversations per month.

6. Cognigy

Cognigy provides a robust conversational AI platform designed for e-commerce and retail businesses. Their AI agents automate customer interactions across various channels, including voice and chat. Available 24/7, these agents support over 100 languages. They're equipped with industry-specific knowledge, allowing them to efficiently manage all customer service tasks.

Use Cases

• • Personal Shopper Assistance : Cognigy'S AI agents guide your customers in choosing products and provide personalised recommendations based on their needs. They also assist with upselling and cross-selling, helping to increase your average order value.
• • Conversational Commerc : Cognigy allows customers to shop and chat through messaging apps and social media platforms. This makes it convenient for them to shop where they already spend their time.

Pricing:

Cognigy doesn't offer fixed plans on their website. Instead, you can contact their team to get a customised plan that fits your needs.

7. Glide

Glide offers one of the best AI sales agents for the e-commerce industry, helping streamline processes for business growth. It automates tasks like order processing and customer inquiries, allowing human agents to focus on strategy and customer engagement.

Use Cases

• • Upselling AI Agents : These AI agents help increase your e-commerce revenue by offering personalised product recommendations. They analyse customer behaviour and purchase patterns to suggest the best products for each customer.
• • FAQ AI Agents : FAQ AI agents handle common customer questions about products, company policies, returns, and order tracking. This frees up your human agents to focus on more complex tasks.

Pricing:

Glide offers flexible pricing plans based on your needs. You can either hire an expert from Glide to build your AI agent or choose a DIY plan for $49 per month, billed annually.

8. Botpress

Botpress provides an Agent Studio that lets you create AI agents tailored to your needs. With an easy drag-and-drop builder, you can design and test conversations in real-time, all without needing any technical expertise. This makes it simple to develop agents that meet your unique requirements.

Use Cases

• • Personalised Suggestions : The AI agents consider the customer's browsing history, preferences, and trends. This helps them recommend the best products for each customer.
• • Improving Buying Choices : When customers choose a product, the AI agent shows them comparisons and reviews in one place.
• • Checkout Support : The AI agents assist customers during checkout. They resolve any shipping or payment concerns, which helps reduce cart abandonment.

Pricing:

Botpress offers subscription plans starting at $89 per month. This includes a $5 monthly AI spend credit and optional add-ons.

Head-to-Head: Top Best AI Agent Software For Sales in 2025