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AI Tools for High-Conversion OutreachCampaigns: Top 10 Tools For 2026

Published onJan 09, 2026

Key Highlights

Best AI Tools for High-Conversion Outreach Campaigns : TechMonk, WATI, Haptik, Verifast, CleverTap, Nurix, MoEngage, Verloop.io, Plivo, and Cognigy

Are you still relying on manual outreach to turn leads into loyal customers? You likely see how slow processes affect results.

AI agents change how online retail brands engage with their audience. You want faster conversations and better outcomes, and AI makes that possible.

  • 80 percent of retail and online businesses already use AI chatbots or plan to use them soon.
  • 74 per cent of shoppers believe AI improves their shopping experience.

Online retail now demands smarter and faster ways to connect with customers. You need the ability to personalise at scale and drive conversions consistently.

This blog walks you through the top AI tools for high-conversion outreach campaigns, helping you scale outreach and improve ROI with confidence.

Top 10 AI Tools for High-Conversion Outreach Campaigns

S.No.
AI Tools for High-Conversion Outreach Campaigns
Best Features
Who Is The Tool For
1
TechMonk
AI sales agents for personalised reminders and offers Multichannel outreach (WhatsApp, Email, SMS) AI agent builder and tool library
E-commerce, BFSI teams needing AI-driven, personalised sales and support conversations
2
WATI
WhatsApp-based outreach automation Template-driven campaigns for compliance Shared inbox for agents to handle responses
Retail teams heavily relying on WhatsApp for sales and customer support
3
Haptik
Multichannel conversational AI (WhatsApp, Web, Apps) Intent-based message routing Automated campaigns with personalised messaging
Large retail and e-commerce teams handling high conversion volumes
4
Verifast
AI sales agent for real-time outreach Automated lead qualification Follow-up automation to improve conversion rates
Retail teams looking to scale outreach with AI without expanding headcount
5
CleverTap
Behaviour-triggered outreach automation AI-driven segmentation Cross-channel campaign orchestration
E-commerce brands aiming for data-backed, personalised outreach at scale
6
Nurix
Autonomous AI agents for full conversation management Context-aware personalisation Automated handoff to sales and support teams
Retail teams needing scalable, personalised customer engagement across channels
7
MoEngage
Behaviour-based outreach automation Customer segmentation using engagement data Cross-channel messaging (Email, Push, SMS, WhatsApp)
Retail teams looking for AI-driven personalisation without manual effort
8
Verloop.io
Conversational outreach across chat and messaging channels Intent detection and smart routing Automated follow-ups based on conversation progression
Retail teams managing large volumes of customer conversations during campaigns
9
Plivo
Scalable messaging infrastructure for SMS, WhatsApp, and voice API-driven outreach automation Global reach with local delivery reliability
E-commerce teams needing reliable messaging at scale for high-volume campaigns
10
Cognigy
Multichannel automation (chat, messaging, voice) Intent-aware conversational flows Enterprise-grade automation with full control
Enterprise retail teams running large-scale, coordinated outreach programs

1. TechMonk

TechMonk homepage

High conversion outreach campaigns do not fail because of traffic. They fail because conversations stop before users take action. Customers browse, compare, start, and then hesitate. At that point, many of them drop away. You often see this happen even when demand looks strong, right? AI tools for high-conversion outreach campaigns focus on one core goal. They keep the conversation moving until the action is complete.

This is where TechMonk fits naturally into high conversion outreach campaigns. Instead of sending one-directional messages, these tools use AI agents to run contextual and interactive conversations. These conversations happen across channels customers already use. When conversations feel natural, engagement stays active.

Drop Off Campaigns That Bring Users Back Into the Funnel

Customers leave at different stages, such as product views, carts, or form submissions. AI-driven outreach tools step in at the right moment, before interest fades.

  • TechMonk uses AI sales agents to send personalised reminders based on the exact product or action left behind
  • Delivers tailored offers that reinforce the customer’s original intent
  • Reaches customers on their preferred channel to improve response and conversion chances

Abandoned Cart Campaigns That Recover Lost Revenue

Abandoned carts do not always mean lost interest. In many cases, they signal delayed decisions. You have likely seen users pause even after showing clear intent. AI outreach tools help close this gap.

  • Triggers automated cart reminders within a defined time window
  • Sends contextual nudges with time-bound incentives to create urgency
  • Captures exit feedback to refine future outreach and reduce repeat drop-offs

Retention Campaigns That Increase Customer Lifetime Value

High conversion outreach does not stop after the first purchase. Retention campaigns play an equally important role. You need to ask how to keep valuable users engaged over time.

  • Identifies high-value users and users likely to disengage using RFM and group-based segmentation
  • Delivers contextual offers and loyalty rewards aligned with user behaviour
  • Centralises feedback and conversations to improve future retention messaging

Conversation Campaigns That Recover Mid Journey Drop Offs

When users pause in the middle of a conversation, restarting often breaks the momentum. AI agents step in and continue the journey smoothly. This keeps users engaged without forcing them to begin again.

  • Automatically nudges users back into the conversation from the exact point they left
  • Sends personalised reminders to complete the next logical step
  • Uses direct WhatsApp actions and similar flows to reduce friction at the final stage

Multichannel Campaigns That Convert Across Touchpoints

High conversion outreach works best when messaging stays consistent everywhere. You want users to recognise the conversation, no matter where they continue it.

  • Builds journeys based on behaviour, lifecycle stage, and location
  • Runs contextual campaigns across WhatsApp, Instagram, email, SMS, and voice
  • Triggers workflows from real business events like launches, offers, or credit approvals

TechMonk’s Ready AI Agents for Common Operations

TechMonk offers several ready AI agents that simplify daily operations. You can deploy them quickly without managing a complex setup. This helps you move faster while keeping teams focused on what matters.

  • AI Sales Agent : The AI Sales Agent connects with customers the moment they show interest. It shares personal recommendations and instant quotes to guide decisions. This helps customers decide faster and creates a smooth buying experience. You can see how real-time engagement changes conversion outcomes.
  • AI Agents for Customer Service : The AI Support Agent manages customer service throughout the day across multiple channels. It answers common questions and raises tickets when needed. It routes complex issues to human agents so responses stay fast and accurate. This improves efficiency and increases customer satisfaction. You stay in control even as support volume grows.
  • Voice AI Agents : AI Voice Agents handle natural voice conversations for inbound and outbound calls. They manage FAQs, schedule appointments, and qualify leads with ease. This allows your teams to scale voice support without added strain.

Build Your Own Agents with AgentMonk

AgentMonk, TechMonk’s AI Agent Builder, lets you create, train, and deploy custom AI agents. These agents adapt to your workflows and support your goals. You may want deeper control over how agents behave, and this builder gives you that flexibility.

  • Tools Library : TechMonk gives you a ready tools library to help you get started faster. You can also create your own tools when you need something specific. These tools allow agents to take real actions like raising tickets or completing customer requests.Customer Segmentation on TechMonk
  • Agents Library : TechMonk also offers a broad Agent Library. You can choose ready AI agents for different engagement needs. You can also create a custom agent that fits your workflows and objectives.Customer Segmentation on TechMonk
  • Agent Flow :Agent Flow ensures all AI agents work together smoothly. It assigns the right agent to each task and keeps responses fast, accurate, and consistent. This coordination becomes critical as automation expands.

How Will You Ensure TechMonk’s AI Agents Work Just Right?

TechMonk supports your AI agents with strong features that keep them reliable and efficient. These features give you full control over quality and performance. This level of control matters when scale increases and expectations rise. How do you maintain trust in automation as usage grows?

  • Guardrails : Guardrails ensure your AI agents deliver safe and correct responses. They define clear input and output rules and block harmful replies. They also prevent prompt misuse, which keeps every conversation secure.
  • Observability : Observability lets you track AI agents in real time. You can monitor customer interactions and review response quality. This helps you spot improvement areas and take action quickly.
  • Traceability :Traceability records every action your AI agents take. You gain full accountability and clear insights into agent behaviour. This helps you identify patterns and improve outcomes over time.
  • Tracking AI Agent Performance :TechMonk provides detailed analytics to help you understand agent performance. You can find gaps, improve accuracy, and fine-tune results with confidence. This makes optimisation part of daily operations.
  • Testing Automation :Automated testing checks AI agents before launch. It catches issues early and ensures consistent and reliable performance. This helps you release agents with confidence every time.

Want to Build Your Own AI Agent In Just 3 Steps?

Know More

Full Stack Marketing Platform That Makes TechMonk’s AI Agent Stand Out

Feature
What It Does
How It Helps
Brings all customer data into one place.
Gives your team a clear and complete customer view.
Groups customers by behaviour and data.
Helps your team tailor conversations more effectively.
Automates customer journeys at each stage.
Guides customers without manual effort.
Creates custom experiences for each customer.
Delivers more personal and relevant support.

Pricing:

Start accelerating your business with the TechMonk AgentMonk plan at ₹50,000 per month. This plan gives you one AI Agent platform that supports sales, support, and customer engagement in one place. You want your teams to move faster without juggling tools, right? AgentMonk helps you do that with a clear and connected setup. If you operate in banking or online retail, some setup or custom adjustments may apply based on your systems.

With this plan, you can scale from day one without delays. You receive 4,000 chat conversations every month to get started. As demand grows, you can add more conversations at ₹12 per chat or ₹18 per voice minute. This setup gives you clear cost control and the flexibility to grow at your own pace.

You also get full access to every major capability your teams need. From GenAI-based AI Agents for Customer Interaction to Analytics, everything runs inside one unified Agentic AI Platform. You no longer switch between tools or manage scattered workflows. AgentMonk brings your business needs into one simple and powerful space, so you move faster and deliver better outcomes.

Features
Key Highlights
GenAI-Based AI Agents (BOT++)
• Product discovery and personalized suggestions

• FAQs and policy query resolution

• For E-commerce: Add to cart, buy products, and track order status

• WhatsApp catalog browsing with payments

• Auto ticket generation and escalation tracking

• Multi-channel support on Web and WhatsApp
Human Agent Module
• Unlimited agents

• Auto chat allocation

• All-in-one Email and WhatsApp inbox

• Access customer details and chat history instantly
Agent Builder
• Prebuilt flow for e-commerce

• Agent and Tool Library included

• Design custom agents, tools, and flows
Customer Data Platform
• For E-commerce: Integrates with Shopify, Zoho, Freshdesk, Shiprocket, and Delhivery

• For BFSI: Integrates with core banking systems and other tools

• Centralized 360° customer data & events

• Enables Customer Intelligence
Integrations
• Core e-commerce and banking systems, CRM, delivery, and analytics integrations

• Connects with Google Analytics & custom tech
Analytics
• Customer Analytics

• GenAI Bot Analytics

• Agent Analytics

2. WATI

WATI

WATI is built for online retail teams that rely heavily on WhatsApp to drive sales conversations at scale. You often receive a high volume of inbound interest, and managing it manually slows teams down. WATI helps you turn that interest into real conversations without adding extra effort.

Key Features

  • • WhatsApp Focused Outreach Automation : WATI automates WhatsApp messages for campaigns, broadcasts, and follow-ups. This allows you to reach customers faster on a channel they already use and trust. At the same time, your teams stay focused without getting buried in manual work.
  • • Template Driven Conversational Campaigns : Your teams can use approved message templates to run outreach at scale. This ensures compliance while keeping messaging consistent across campaigns. As a result, communication stays clear and aligned with brand standards.

Pricing:

The Business plan helps you get more value from WhatsApp. The plan costs ₹16,999 per month and follows monthly billing. It includes five users by default. You can add more users at ₹3,999 per user each month. Message charges apply separately.

3. Haptik

Haptik

Haptik focuses on conversational AI for retail and online retail brands that manage large outreach volumes. When conversation volume increases, manual follow ups start to slow teams down. Haptik helps you manage conversations across channels in a structured way.

Key Features

  • • Conversational Outreach : Haptik uses AI to automate conversations across WhatsApp, the web, and apps. This enables faster responses across channels. At the same time, leads stay engaged throughout the outreach journey.
  • • Campaign Automation with Personalisation : You can trigger outreach campaigns based on user actions or events. This keeps messaging relevant at every stage. Even at scale, communication continues to feel timely and targeted.

Pricing:

They do not offer any predefined plans at the moment. Instead, you can connect with their team to create a plan that fits your exact business needs.

4. Verifast

Verifast

Verifast is designed for online retail teams that want faster conversations without increasing sales headcount. It works as an AI sales agent that engages, qualifies, and nudges prospects toward conversion. Outreach feels instant and responsive, which helps maintain momentum. This matters because even short delays can lead to lost buyers.

Key Features

  • • AI Sales Agent for Real-Time Outreach : Verifast engages visitors and leads as soon as they show intent. This immediate response reduces drop offs. It also keeps conversations moving steadily toward purchase.
  • • Conversion Focused Follow Ups : Verifast follows up automatically based on conversation context. This keeps outreach timely and relevant. Messages feel natural without sounding repetitive or pushy.

Pricing:

The subscription plan costs ₹26,990 per month. It suits stores with around 500K visitors. The plan includes 5,000 conversations per month.

They also offer an Enterprise plan. This plan is custom-built for high-volume stores. It supports unlimited conversations per month.

5. CleverTap

CleverTap

CleverTap is built for online retail teams that want outreach guided by customer behaviour rather than guesswork. You gain visibility into when, where, and how customers engage. This helps you reach them at the right moment for better responses.

Key Features

  • • Behaviour Triggered Outreach Campaigns : CleverTap triggers messages based on real-time customer actions. This ensures you reach users when intent is highest. Timing stays aligned with customer behaviour.
  • AI Drive Segmentation and Targeting : The platform segments customers using behaviour, lifecycle stage, and engagement signals. This allows you to personalise outreach at scale. You achieve this without adding manual effort for your teams.

Pricing:

The platform segments customers using behaviour, lifecycle stage, and engagement signals. This allows you to personalise outreach at scale. You achieve this without adding manual effort for your teams.

6. Nurix

Nurix

Nurix is built for retail and online retail teams that want outreach to feel like a conversation rather than a broadcast. It uses AI agents to engage customers across channels without manual follow ups. Messages adjust based on context and intent. This helps you scale outreach while keeping communication relevant and meaningful.

Key Features

  • • Autonomous AI Outreach Agents : Nurix AI agents manage conversations from start to finish across messaging channels. This reduces manual workload for your teams. At the same time, outreach stays responsive and consistent.
  • • Context Aware Personalisation : Messages adapt based on customer behaviour and past interactions. This makes conversations feel timely and relevant. As a result, response rates improve naturally.

Pricing:

They do not offer standard plans that you can choose directly. You can get in touch with their team to create a plan suited to your business needs.

7. MoEngage

MoEngage

MoEngage is built for online retail teams that want outreach driven by customer behaviour instead of batch campaigns. You want to engage users at the right moment, because timing directly affects outcomes. MoEngage helps you reach users across channels with very little manual effort.

Key Features

  • • Segmentation : The platform segments customers using engagement data, buying patterns, and predicted behaviour. As volumes grow, you may wonder how to maintain personalisation. This model allows you to keep outreach relevant even at scale.
  • • Cross-Channel : Outreach runs across email, push, SMS, and messaging platforms from one place. This keeps messaging consistent across channels. Consistency, in turn, supports stronger conversion outcomes.

Pricing:

They do not currently list any fixed plans for selection. You can work with their team to develop a plan tailored to your business use case.

8. Verloop.io

Verloop.io

Verloop.io is designed for online retail teams that manage large volumes of customer conversations during outreach and sales campaigns. At high volumes, automation becomes necessary. However, scripted responses can weaken the experience.

Key Features

  • • Conversational Outreach : Verloop.io uses AI to manage outreach conversations across chat and messaging channels. This ensures customers receive quick responses. Even during traffic spikes, response speed remains steady.
  • • Automated Follow Ups and Nudges : Verloop.io sends relevant follow ups based on how conversations progress. This keeps outreach active and moving forward. As a result, teams avoid constant manual work.

Pricing:

They do not provide prebuilt plans that you can select immediately. You can reach out to their team to create a plan specific to your business.

9. Plivo

Plivo

Plivo supports outreach for online retail teams that depend on reliable messaging at scale. When delivery timing matters, reliability becomes critical. Plivo focuses on fast message delivery across SMS, WhatsApp, and voice. Because of this, outreach stays consistent even during large campaign pushes..

Key Features

  • • Scalable Messaging Infrastructure : Plivo supports large-scale SMS and WhatsApp outreach without delivery issues. This ensures campaigns reach customers exactly when planned. Timing stays predictable even at high volumes.
  • • Global Reach with Local Reliability : Plivo supports messaging across many regions and carriers. This allows you to run outreach campaigns with confidence. You no longer need to worry about delivery limits or regional restrictions.

Pricing:

The Enterprise plan starts at ₹75,000 per month. Usage charges apply in addition to the base price. The plan supports incoming and outgoing calls, SMS, WhatsApp messages, WhatsApp calls, chat, and Slack.

10. Cognigy

Cognigy

Cognigy is built for enterprise online retail teams that run complex and large scale outreach programs. These programs require both automation and control. Cognigy helps you automate conversations across channels while maintaining full context. As a result, outreach stays structured, intelligent, and easy to scale. This becomes valuable when you need consistency across regions and internal teams.

Key Features

  • • Multichannel Outreach : Cognigy automates conversations across chat, messaging apps, and voice. This allows teams to run coordinated outreach. You avoid switching between multiple tools.
  • • Intent Aware Conversation Flows : The AI understands customer intent and adjusts responses instantly. This keeps outreach relevant at every stage. Conversations stay focused and on track.

Pricing:

Instead of fixed plans, they offer a custom approach. You can contact their team to design a plan that matches your business needs.

Conclusion

Are you ready to move away from outdated methods and use AI to unlock real growth for your business? As online retail continues to evolve, AI agents now play a critical role in staying competitive.

You need faster ways to engage users while keeping personalisation strong, and that balance often feels hard to achieve. This is where the right AI tools for high-conversion outreach campaigns make a difference.

They help you engage customers at scale while keeping conversations relevant and timely. Choosing the right AI agent builder also matters because it shapes how smoothly your outreach runs and how well conversions improve.

Why let competitors move faster while you wait? Get on a call with TechMonk today and see how you can scale smarter, faster, and more efficiently.

Discover how TechMonk can be your partner in this AI Agent-driven journey.

FAQs

  • What are outreach AI agents, and how do they work?

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  • How do AI automation agents improve sales outreach strategy?

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  • Can AI automation agents personalise outreach at scale?

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  • Can AI automation agents replace manual outreach processes?

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