Build Your AI Capital
Unleash your business’s potential with Agentic Customer Intelligence, the AI-powered platform that transforms customer data into personalized interactions. Fuel your enterprise-owned AI Capital with customer intelligence, driving business success.
AI Agent-Powered Customer Acquisition Journeys To Shrink CAC
From automating personalized engagement to optimizing cost-effective acquisition journeys, our e-commerce AI agents cut your CAC, keep prospects hooked, and improve conversions.
D2C E-commerce
Retail
Banking
AI Agents for Support
AI Agents for Sales
AI Agents for Marketing
AI Agents for Personalization
AI Agents for Reporting
Voice AI Agents
Custom AI Agents
AI Agents for Segmentation
Pre-built & Custom Industry Workflows
Production-grade AI Agents
Prebuilt and Custom Tools
Multi-Agent Collaboration
Guardrails
Testing Automation
Observability
Traceability
LLM Agnostic (On-Premise / Cloud)Clients Who Trust Us to Drive Growth
Build Enterprise-Level AI Capital With A Powerful AI Agent Platform
Build AI Capital, your enterprise-owned portfolio of production-grade AI agents and AI-first software capabilities designed to perceive, decide, and act within your business workflows. AgentMonk makes it a breeze to create these AI agents, strengthen them with agentic customer intelligence, and sync them smoothly with your team and tech.
Prebuilt AI Agents
Need a smarter way to handle sales, support, or reporting? Automate everyday business operations with our pre-built AI agents powered by your customer data.
Custom AI Agents
Need to automate a one-of-a-kind business operation? Effortlessly build your own agentic workflows, test, and train your AI agents to perfection.
Full-stack Marketing Tools
Customer data platform, segmentation, journey builder, and more - all in one full-stack toolkit. Give your AI agents the right tools to hyper-personalise CX.
Ironclad Security & Compliance
Concerned about security and compliance? Enforce strict guardrails across AI agent operations, securing your business from errors, prompt-hacking, and compliance challenges.
Omnichannel Engagement
Deploy AI agents on the channels your customers use most. AgentMonk keeps support running 24/7 across Web, WhatsApp, Instagram, Voice, and Email.
Multilingual Support
Interact in the language your customers choose. Our AI agents understand every language, dialect, and accent worldwide, helping you expand without limits.
Voice AI Agents
Create lifelike voice interactions with AI agents designed to mirror human tone and conversation style, across accents and dialects on PSTN and WhatsApp.
LLM-Agnostic
Seamlessly connect with any LLM, letting the system pick the right AI model for your requirements, helping your business adapt to AI advancements.
— Our Numbers
Proven Customer Success
Reduction in Support Costs
Increase in Repeat Transactions
Average Return on Investment
Increase in Conversions
Customise and Automate Key Business Workflows
Make customer journeys smoother with personalised AI agents that keep clients satisfied and loyal. Scale your business easily, improve efficiency, and automate both everyday and complex tasks, all without needing extra human effort.
Tools Library
In-built and custom tools to enable your AI agents to accomplish specific tasks.
Tools Library
Prebuilt tools: Have your AI agents manage daily tasks - responding to contact inquiries, providing company info, walking users through FAQs, following up, and more.
Custom tools: Got a unique task for your AI agents? Create a custom tool to make it happen.
Types of Tools You Can Build
- API
- RAG
- Text
- Code
- Form
Agent Library
In-built and custom AI agents to perform various tasks throughout workflows.
Agent Library
Pick in-built AI agents from the library or build AI agents to match your requirements, blending seamlessly with your operations.
Expand functionality anytime by adding new tools, keeping your AI agents flexible and adaptable.
Easily integrate agents into any workflow, whether you’re creating something new or improving an existing one for optimised performance.
Agent Flow
Pre-built and custom agentic workflows to automate business operations.
Agent Flow
Design agentic workflows that integrate pre-built and custom AI agents, each built to manage specific operations effortlessly.
Multi-agent orchestration ensures the best agent handles every request, even combining agents in sequence for complete coverage.
Build multiple workflows to automate your business 24/7, with the right AI agents always managing the right tasks.
Channels
Smarter omnichannel engagement, ensuring uniform customer experiences.
Channels
Provide a connected experience across channels with consistent messaging and instant replies, building opportunities for loyalty and growth.
Offer your customers seamless multichannel customer support, providing consistent and efficient service at every touchpoint.
- Voice
Test, Observe, & Track AI Agent Performance for Maximum Impact
Wondering how to ensure your AI agent interactions are precise, relevant, and on-point? AgentMonk offers transparency into how AI agents work and perform, letting you control and validate each interaction with ease.
Agent Builder
Create and roll out multi-agent workflows with a simple builder, where AI agents work together to manage complex customer journeys and ensure the best-suited agent handles each task.
Strict Guardrails
Establish input and output guardrails that allow only valid inputs, secure accurate responses, and prevent misuse or prompt-hacking, keeping quality control intact.
Testing Automation
Train and validate your AI agents’ responses anytime with an LLM Judge, ensuring customers always receive accurate and relevant answers to their queries.
Observability of Workflows
Observe how AI agents perform within your workflows as they respond to customer queries in real-time. Spot flaws, optimise AI agent interactions, and ensure stronger customer experiences.
Traceability of Conversations
Trace AI agent conversations with customers across channels to see how responses to specific queries are generated and quickly spot areas for improvement.
Tracking AI Agent Performance
Measure AI agent performance by evaluating reasoning, response times, and latency, giving you clear insights to drive continuous improvement and greater efficiency.
Transforming Enterprises Across
Industries with Agentic Customer Intelligence
Powering E-Commerce Success
Battling high CAC, low CLTV, and high operational costs? TechMonk’s AI agent-powered customer journeys tackle these challenges head-on, unlocking real, scalable growth for your brand.
Prebuilt AI Workflows, Supercharged by
Advanced Voice AI Agents
Engage. Convert. Retain. Effortlessly.
Enhance customer engagement from first touch to conversion and repeat business with AI sales agents that understand preferences and provide personalised interactions.
Product Discovery- Personalised Recommendations
- Lead Conversion
Self-Service Anytime, Anywhere
Build lasting customer loyalty with AI support agents available 24/7, delivering instant query resolution and helping you create loyal customers.
- Customer Sentiment Detection
- Human Agent Escalation
- Automated Support Ticket Generation
Smarter Reporting & Analysis
Streamline your entire reporting workflow and make data analysis easy with AI reporting agents that effortlessly build and manage dashboards and reports.
- Multilingual Query Handling
- Real-Time DB Queries
- Visual & Tabular Insights
Human-Like Voice, Natural Engagement
Transform customer engagement with Voice AI agents delivering natural, human-like voices and conversational style across PSTN and WhatsApp calls.
- Multiple Voices & Personalities
- 24/7 Customer Support
- Customer Follow-ups
Enterprise-Grade Security & Compliance
Safeguard sensitive data and maintain ethical standards across all customer interactions with robust security and compliance measures.
Data Protection
Ensure the highest level of data protection with advanced encryption, secure storage, and continuous monitoring to safeguard customer information.
Content Filtering
Regulatory Compliance
Find How We Have Built TechMonk’s Agentic Platform
Responsible for learning in the long run, providing required guard rails, storing memories, and generating context and intelligence to coordinate with the agents to create intelligent outcomes.
Start Growing TodayUnlock the Future of Customer Experience with AI Agents
Transform your business operations with AI capital that learns, adapts, and delivers personalised customer experiences.
Frequently Asked Questions
What does building customer intelligence mean?
How to customise the pre-built AI agents to align with my business needs?
How does the AI agent handle multi-turn conversations and context switching?
Will the AI agents improve over time based on user interactions?
How is customer data protected when using AI agents?
Can AgentMonk scale as my business grows, and how does it handle increased traffic?
What happens if the AI agents make errors in responses? Can I easily update or retrain them?
Can the AI agents recognise emotional tone and respond appropriately to frustrated or upset customers?
How do I monitor AI agent interactions in real-time? Can I track conversation logs and review them for insights?
What happens if the AI agent doesn’t know the answer? Is there a way for it to escalate to a human agent or suggest a next step?